Monitoring & Troubleshooting
Installation Error​
if you face any installation error or getting any SQL password issue..
- Make sure that you are entering your correct database information.
- If you have tried and still having issues, trying using an incognito browser or private browser or clear your browser cache.
SQLSTATE[28000] [1045] Access denied​
To resolve this issue, clear your browser cache or use an incognito browser.
User does not see Payment Gateways during checkout, but I have it activated it in the Finance Settings​
This is most likely because settings cache was cleared (after update, or pressed clear cache in the admin panel). To resolve this, Go to Finance Manager -> Payment Settings and just click save.
Logging System
- All automated processes are logged for monitoring
- Failed email deliveries are tracked with error details
- Command execution is logged with timestamps
- Error messages include context for troubleshooting
Performance Monitoring
- Email queue performance is monitored
- Command execution times are tracked
- Failed job rates are reported
- System resource usage is logged
Common Issues
- Emails not sending: Check SMTP configuration and CRON job setup
- Commands not running: Verify CRON job is properly configured
- Notifications missing: Check user preferences and admin settings
- Queue delays: Monitor background job processing
Best Practices​
CRON Job Management
- Use the recommended every-minute schedule for full functionality
- Monitor CRON job execution regularly
- Keep backup of CRON configuration
- Test CRON setup after server changes
Email Management
- Monitor email delivery rates regularly
- Clean up failed email records periodically
- Test email templates before scheduling campaigns
- Respect user unsubscribe preferences
System Maintenance
- Monitor automated process logs regularly
- Clean up old notification records periodically
- Test automated features after system updates
- Keep backup of automated settings
System Settings​
Email Configuration
- email_notification: Master switch for all email notifications. Manage this from the admin global settings
- automated_weekly_listings: Controls weekly listing emails. Manage this from the admin global settings
- SMTP settings must be properly configured