Credits and plans
| Knob | Where | Meaning |
|---|---|---|
| Plan feature | Finance → Edit plan | Who may access a product (e.g. Voice enabled) |
| Credit rate | AI Providers / QP banks / One-way packs | How many credits it costs when they use it |
Plan toggle ≠price.
Example: plan includes Voice → user can open Voice. AI Providers voice model = `10` credits/minute → hold/charge `minutes × 10`.
Where rates are set​
| Product | Admin location | Unit | `0` allowed? |
|---|---|---|---|
| Text | AI Providers → Text job | Per interview | No on Extended (min 1) |
| Voice | AI Providers → Voice job | Per minute | No on Extended (min 1) |
| Video | AI Providers → Video job | Per minute | No on Extended (min 1) |
| Scores | AI Providers → Scores job | Per run | No on Extended (min 1) |
| Question practice | Admin → Question practice (per bank) | Per run | Yes (`0` = free) |
| One-way | Admin → One-way (per pack) | Per run | Yes (`0` = free) |
| Tavus recording extra | Plugins → Video interviews → Configure | Per recorded minute | Yes (`0` = free) |
Wallet​
- Plans grant included credits each period; packs add more.
- Voice/video: hold for full duration at start; finish charges `
ceil(used minutes) × rate`; unused hold returns. - Recording extras only apply when the candidate opts in on the lobby.
Regular license​
No end-user wallet. AI Provider credit fields are hidden.
Overview​
{% content-ref url="../how-it-works/credits-overview" %} credits-overview.md {% endcontent-ref %}
{% content-ref url="../how-it-works/plan-overview" %} plan-overview.md {% endcontent-ref %}
{% content-ref url="../how-it-works/coupon-overview" %} coupon-overview.md {% endcontent-ref %}